Terms of Service

1. Agreement

By accessing or using Gercep Ecosystem services, you agree to these Terms. If you use the platform on behalf of a business, you confirm you have authority to bind that business.

2. Services

Gercep provides tools for commerce operations, including digital ordering, WhatsApp workflow automation, POS, inventory management, and analytics. We may update features to improve service quality and compliance.

3. Merchant Responsibilities

• Maintain accurate business, menu, pricing, and inventory data.
• Comply with applicable tax, consumer protection, and commercial regulations.
• Protect account credentials and ensure authorized access only.
• Use the platform lawfully and avoid abusive, fraudulent, or harmful activity.

4. Fees and Payments

Subscription fees and transaction-related charges follow the plan and payment configuration agreed by the merchant. Third-party payment providers may apply additional terms and fees.

5. Data and Privacy

Data handling is governed by our Privacy Policy. You are responsible for obtaining required consent from your end users where applicable.

6. Service Availability

We aim for reliable operations but do not guarantee uninterrupted service. Scheduled maintenance, provider outages, or force majeure events may affect availability.

7. Limitation of Liability

To the extent permitted by law, Gercep is not liable for indirect, incidental, or consequential damages arising from platform use, third-party service failures, or merchant operational errors.

8. Contact

For legal and terms-related inquiries, contact Gercep support through your official support channel.